WhatsApp Messaging Policy
Last updated: 28 April 2026 · Compliant with Meta WhatsApp Business Policy
1. Business Identity
| Business Name | Freelancing Marval |
|---|---|
| Owner / Proprietor | Kartik Sharma |
| Type of Business | Web Development & Digital Marketing Agency (MSME Registered) |
| WhatsApp Number | +91 93092 91947 |
| freelancingmarval@gmail.com | |
| Website | https://freelancingmarval.com/ |
| Location | Alwar, Rajasthan, India 301001 |
| GST No. | 08MFNPS4582R1ZW |
| Udyam No. | UDYAM-RJ-02-0149723 |
2. What We Do
Freelancing Marval is a professional web development and digital marketing agency. We provide:
- Shopify store development and theme customisation
- WordPress and WooCommerce website development
- Website speed optimisation (guaranteed 90+ PageSpeed score)
- Technical SEO and ecommerce SEO
- Google Ads and Meta Ads campaign management
- AI agents, chatbots, and business automation
We use WhatsApp Business to provide fast, convenient communication with our clients and prospective clients.
3. How We Obtain Opt-In Consent
We collect WhatsApp opt-in consent through the following verified channels:
a) Contact Form on Website
When you submit our contact form at https://freelancingmarval.com/contact/, the form includes the following opt-in notice:
"By submitting this form and providing your WhatsApp number, you consent to receive WhatsApp messages from Freelancing Marval regarding your enquiry, project updates, and our services. You can opt out at any time by replying STOP."
b) WhatsApp Chat Button
When a visitor clicks the "Chat on WhatsApp" button on our website and initiates a conversation, they are initiating contact and thereby provide implied consent for us to respond and communicate via WhatsApp.
c) Verbal / Written Agreement
Clients who provide their WhatsApp number during consultation calls or via email communications and explicitly agree to WhatsApp communication are considered opted in. We document this consent.
4. Types of Messages We Send
We send WhatsApp messages in the following categories:
| Message Type | Description | Frequency |
|---|---|---|
| Enquiry Response | Responding to your project enquiry submitted via our website or directly | Within 24 hours of enquiry |
| Project Updates | Progress updates, milestone completions, review requests during active projects | As needed during project |
| Proposal & Invoice | Sending project proposals, quotes, and payment links/invoices | Per project event |
| Support Messages | Post-launch support responses and bug fix notifications | As needed (30-day support window) |
| Service Information | Information about our services relevant to your project or industry | Occasional (max 2–4/month) |
| Promotional | Special offers, new service announcements, limited-time discounts | Occasional (max 2–4/month) |
We do not send spam. We do not send bulk, irrelevant, or unsolicited messages to numbers that have not explicitly opted in.
5. Opt-Out Instructions
You can opt out of WhatsApp messages from Freelancing Marval at any time using any of the following methods:
- Reply STOP to any WhatsApp message from us
- Reply UNSUBSCRIBE to any WhatsApp message from us
- Email us at freelancingmarval@gmail.com with subject "WhatsApp Opt-Out"
- Block our number on WhatsApp directly
We will process your opt-out within 24 hours. You will not receive any further promotional messages after opting out. However, if you have an active project with us, we may still send essential project-related communications.
6. Data Privacy for WhatsApp Communications
Phone numbers and WhatsApp data collected for messaging purposes are:
- Used exclusively for business communication purposes
- Never sold, rented, or shared with third parties for marketing purposes
- Stored securely and in compliance with our Privacy Policy
- Subject to Meta's data handling policies as part of the WhatsApp Business platform
7. Message Content Standards
All our WhatsApp messages comply with Meta's WhatsApp Business Policy. We:
- Do not send misleading, false, or deceptive content
- Do not send content that violates any applicable laws
- Do not send unsolicited bulk messages
- Do not facilitate illegal activities or harmful content
- Identify ourselves clearly as "Freelancing Marval" in all communications
8. Compliance with Meta's WhatsApp Business Policy
Freelancing Marval uses the WhatsApp Business API in full compliance with Meta's WhatsApp Business Policy. This means:
- We only message users who have opted in
- We provide clear opt-out mechanisms
- We do not misuse the platform
- We adhere to all template message guidelines
- Our business profile is accurate and up to date
9. Contact & Support
For any questions about our WhatsApp messaging practices:
- Email: freelancingmarval@gmail.com
- WhatsApp (to opt out or for queries): +91 93092 91947
- Address: Alwar, Rajasthan, India 301001